Every failed payment.
One recovery system.
Declined.io connects to your billing stack, runs intelligent dunning sequences, and attributes recovered revenue down to the attempt.
Overview
Welcome back. Here's what's happening with your recovery performance.
Recovered Revenue
$18,420
Recovery Rate
34.2%
Active Recoveries
142
At-Risk Revenue
$4,280
Recovery Performance
Recovery Breakdown
Total Recovered
$18,420
- Card retry$8,42046%
- Email$5,11028%
- Incentive$3,24018%
- SMS$1,6508%
Sequence Builder — Standard dunning
Edit steps, delays, channel content, and preview recovery performance
Steps (6)
Step Editor
Recovery email
Live Preview
Email preview
From: Acme Billing Billing <billing@acme.io>
Your payment needs attention
Update your payment method to keep Acme Billing active
Hi Alex, We couldn't process your $249.00 payment for invoice INV-10001. Update your card to avoid interruption — or use code SAVE10 for 10% off.
Update payment methodRecovery rate
34%
Sequence metrics
- Status
- Active
- Recovered
- $12,400
- Active customers
- 142
Revenue Recovered
$3,240
Accepted Offers
28
Active Incentives
6
Avg Offer Value
$18
Active incentives
3 offers driving recoveries
| Offer | Type | Status | Redeemed | Recovered |
|---|---|---|---|---|
10% off next invoice | Percentage discount | Active | 12 | $1,420 |
Free month extension | Service credit | Active | 9 | $980 |
Waive late fee | Fee waiver | Active | 7 | $840 |
Active Integrations
7
Webhook Success
99.4%
Avg Latency
142ms
Sandbox Tests
248
Payment providers
Stripe
8.2k/mo
Chargebee
2.1k/mo
Paddle
1.4k/mo
Recurly
980/mo
Webhooks & SDK
Outbound events and client libraries — configured and delivering.
- Endpoints
- 3 live
- Success rate
- 99.4%
- Last delivery
- 2m ago
Sandbox
Simulate failed payments and recovery flows before going live.
- Environment
- Sandbox
- Last test
- payment_failed · 12m ago
- Sequences linked
- 4
Production-ready — run a test event anytime
Every failed payment.
One recovery system.
Declined.io connects to your billing stack, runs intelligent dunning sequences, and attributes recovered revenue down to the attempt.
Recovery pipeline
One failed charge, orchestrated through every channel
Failed
$0.0k
at risk
Retry
0%
auto
0%
open rate
Offer
0%
accepted
Recovered
$0.0k
saved
Overview
See every dollar at risk — and every dollar saved.
$0
Recovered · 30d
Sequences
Turn failed payments into recovered revenue.
0%
Recovery rate
Incentives
Win back customers before they disappear.
$0
From offers
Integrations
Connect your stack in minutes — not months.
0.0%
Webhook delivery
Platform
Every failed payment becomes measurable recovered revenue
Orchestrate declines, incentives, and outreach from one system — with attribution your CFO and engineers both trust.
Recovery pipeline
One failed charge, orchestrated through every channel
Failed
$0.0k
at risk
Retry
0%
auto
0%
open rate
Offer
0%
accepted
Recovered
$0.0k
saved
Recovery sequences
Multi-step dunning with card retries, email, and SMS timed to network behavior — not generic blast cadences.
- 1
Day 0
Card retry
Network-aware timing
- 2
Day 2
Email
Branded dunning
- 3
Day 5
Incentive
Margin-safe offer
Incentive offers
Deploy credits and discounts when recovery probability justifies the margin tradeoff.
Offer acceptance
Credits deployed when margin allows
Provider health
Monitor webhook delivery and sync across Stripe, Chargebee, and Paddle in one pane.
Revenue attribution
Tie every recovered charge to sequence, channel, and billing attempt — board-ready reporting.
Events & webhooks
Ingest payment_failed, payment_recovered, and custom billing signals via REST or SDK.
- 01payment_failedcus_8f2… · $249/mo
- 02retry_scheduledattempt 2 · +4h
- 03email_sentdunning_step_2
- 04payment_recoveredrec_9x1… · $249
Why we built it
Built for teams who need save rate and recovered revenue explained — not estimated.
Developers
Ship recovery workflows without reverse-engineering billing webhooks
Declined.io exposes the same recovery primitives your dashboard uses. Integrate once, test in sandbox, and promote to production with confidence.
- REST API with sandbox and live keys — ship in an afternoon
- Six official SDKs with typed clients and idempotent writes
- Webhook delivery with rotation, retries, and test events
- Mark recoveries via API or payment_recovered events
1POST /v1/events2Authorization: Bearer decl_live_sk_...34{5"type": "payment_failed",6"customer_id": "cus_123",7"invoice_id": "inv_456"8}
1// 201 Created2{3"id": "evt_7k2m9p",4"status": "queued"5}
Solutions
One platform, every team that touches revenue
Give finance, RevOps, and engineering the same source of truth — from failed payment to recovered dollar.
Recovery command center
See what was saved, why it worked, and what to do next
Recovered this month
$0
Save rate
0%
Finance
CFO-ready reportingTrack recovered MRR, save rates, and sequence ROI with audit-ready attribution for board decks.
RevOps
Segment-level controlAlign dunning timing with churn risk segments and incentive budgets — without spreadsheet chaos.
Engineering
Sandbox in 1 hourIntegrate via SDKs, webhooks, and sandbox without touching production billing or PCI scope.
$0B
lost by U.S. merchants to false declines in 2023
$0B
potential subscription revenue impact from poor churn recovery
1%
of subscription churn may be payment-related
The problem
Declined payments are a revenue leak.
Every failed charge puts revenue at risk. Declined.io goes beyond billing-provider defaults with tweakable dunning, smarter recovery flows, and custom integrations.
Resources
Playbooks for teams serious about save rate
Guides, API references, and sandbox walkthroughs to get from first decline to first recovery.
Get started
Stop leaving recovered revenue on the table
Connect your billing provider, run sequences in sandbox, and promote to production when your team is confident — most teams see first recoveries within days.
- ✓ Free sandbox
- ✓ No credit card
- ✓ Stripe-ready in minutes